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Shipping & Handling

MASSAGE MAT SHIPPING INFORMATION


Updated 06 May 2021 We will continue to update this page with any changes to dispatch and delivery times.

Dispatch times: There are currently no delays to dispatch. Same day dispatch for orders made before 2pm AEST.

CS Response times: Please allow 1-3 business days for email responses. If your inquiry is urgent please use our Live Chat or text us on 0412 894 991.


Australia

Australia Post Standard Parcel takes 3 to 9 days.

Australia Post Express Parcel takes 1 to 5 days.


New Zealand

Australia Post Standard Parcel takes 3 to 12 days.

Australia Post Express Parcel takes 2 to 7 days.


United States & Canada

Australia Post Standard Parcel takes 4 to 13 days.


Depending volume of orders we are receiving, your shipment may take longer than usual. Rest assured, we are working hard to get everything out ASAP. We know it may be frustrating to wait longer than expected for your order, but the one thing we don’t want to do is sacrifice is the quality of our products. Thanks for understanding.

Changes Request
If you need to make changes to your order, please email us within 24 hours of placing your order and we will be happy to make the required changes. If your order has already been shipped we will not be able to change it unfortunately. Please make sure to check you have selected the right size and colour to avoid disappointment.